Welcome to WashApp. By using our platform — as a client, washer, or laundry — you agree to these Terms of Service and our Privacy Policy. We are committed to respecting your privacy, securing your data, and providing a fair, efficient, and reliable experience.
Depending on your role and usage, we may collect the following information:
All data is encrypted and only shared with trusted partners when necessary (e.g., payment, verification, or legal compliance).
All users are expected to:
Washers are required to own a functioning smartphone and, if applicable, a scale to weigh laundry. Laundries are expected to provide services as advertised and maintain professional standards.
All payments and payouts are securely handled through Stripe. Depending on your role (client, washer, laundry), Stripe may collect and process additional information to comply with legal and financial regulations.
View Stripe’s Privacy Policy.
You can update or delete your account at any time via the app. Upon deletion, your data will be removed from our servers within 30 days unless legal obligations require us to retain some information.
We use trusted third-party providers for identity verification, address geolocation, communication (e.g. SMS/email), and payment processing. These services may have their own policies, which you are encouraged to review.
We reserve the right to update this Privacy Policy and Terms of Use. If significant changes are made, users will be notified through the app or via email.